EXCHANGE POLICY

Thank you so much for educating yourself about my policies!

As a small business, I am so appreciative of your support and understanding that I offer exchanges only, no refunds. I am a one women business and pride myself on high quality work.

If you feel at all hesitant about the style, fit, material, etc, of any item available for purchase on the website, please do feel free to call (360)-584-7502 or email me at

ryelynbydesign@gmail.com with any questions you may have! I will contact you as soon as possible and will be more than happy to help!

Many of my creations are personalized or special order, which means they are hard to resell or resize. Please make sure you are confident on your ring, bracelet and necklaces sizes

before purchasing. On each page where applicable there is a helpful link to a website that will guide you through the process of figuring out your sizes.

If you simply wish to exchange your item for another size, please email me with instructions at ryelynbydesign@gmail.com.

All exchanges should be mailed to:

Ryelyn by Design

5115 N Catherine St

Plattsburgh, NY 12901

Once your item has been received and inspected by Myself, I will notify you of the approval or rejection of your exchange.

I will process your exchange or follow up with you ASAP. If the item you wish to receive in exchange has already sold out, I will contact you for further specifications.